Unable to log In

This forum is used to report bugs that happen while playing the Tablet version of the game.

Unable to log In

Postby MUMBEE » Fri Oct 16, 2020 6:29 am

I launch game and as soon as I click log in the screen will freeze. I have no problem interacting with any other UI or switching between them but as soon as I click log in I am unable to proceed into game.
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Re: Unable to log In

Postby LevinSnakesRise » Fri Oct 16, 2020 8:43 pm

Hi there.

Yesterday we had server issues with the server host. Today the servers were getting hit with DDoS attacks throughout the day. This shouldn't be an issue any longer.
Please contact BMG with any questions regarding your account issues;
support@blankmediagames.zendesk.com

Thanks.
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Re: Unable to log In

Postby MUMBEE » Sat Oct 17, 2020 6:03 am

I appreciate your response! I managed to work around the bug by deleting my credentials and re-entering them before pressing log in and that did the trick. I played to my hearts content!

Thanks for all you do
-MUMBEE
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