Can't access the trial system after changing my usename

Bug reports for the Trial System

Can't access the trial system after changing my usename

Postby Izzioh » Sat Jun 04, 2022 4:42 pm

I changed my username from "reanita" to "Izzioh" a while back but since the name didn't change on the forums, it means I can't access the trial system (it says I've played less than 150 games, which is not true). Is there anything I can do?
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Re: Can't access the trial system after changing my usename

Postby Flavorable » Sat Jun 04, 2022 4:59 pm

You will need to send a PM to LevinSnakesRise and inform him of your username change so he can change it forumside for you.
No reply to your support ticket after 15 business days? PM me with your ticket number.

You may PM me for clarifications on appeal verdicts, but keep in mind the verdict will not change.

Do you have 151+ games played and want to help rid the community of toxic players and gamethrowers? Join the Trial System today: https://www.blankmediagames.com/Trial/#start

Also, check out the Trial System Discord Server: https://discord.gg/K5SnyJS
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Re: Can't access the trial system after changing my usename

Postby Izzioh » Sat Jun 04, 2022 7:34 pm

Flavorable wrote:You will need to send a PM to LevinSnakesRise and inform him of your username change so he can change it forumside for you.


I sent him one about it months ago (in Feb) and never got a response. I wasn’t sure if he was still the one I should be contacting.
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Re: Can't access the trial system after changing my usename

Postby Flavorable » Sun Jun 05, 2022 3:09 am

I'll let him know. He's been away for a bit, so he might have missed it.
No reply to your support ticket after 15 business days? PM me with your ticket number.

You may PM me for clarifications on appeal verdicts, but keep in mind the verdict will not change.

Do you have 151+ games played and want to help rid the community of toxic players and gamethrowers? Join the Trial System today: https://www.blankmediagames.com/Trial/#start

Also, check out the Trial System Discord Server: https://discord.gg/K5SnyJS
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Re: Can't access the trial system after changing my usename

Postby Izzioh » Sat Sep 24, 2022 1:36 pm

Flavorable wrote:I'll let him know. He's been away for a bit, so he might have missed it.


Could I get an update on this? It's been a hot minute and still no response. I understand he's busy I just wanted to check in.
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Re: Can't access the trial system after changing my usename

Postby Flavorable » Sat Sep 24, 2022 1:47 pm

He's still gone. I'll send this thread through to the community manager.
No reply to your support ticket after 15 business days? PM me with your ticket number.

You may PM me for clarifications on appeal verdicts, but keep in mind the verdict will not change.

Do you have 151+ games played and want to help rid the community of toxic players and gamethrowers? Join the Trial System today: https://www.blankmediagames.com/Trial/#start

Also, check out the Trial System Discord Server: https://discord.gg/K5SnyJS
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Re: Can't access the trial system after changing my usename

Postby Hiway202 » Fri Oct 14, 2022 5:02 pm

You should be all set! Sorry about the wait.
Hello, my name's Elencia! I'm happy to answer questions, so feel free to send me a PM if you need anything! However, I don't have the power to grant your appeal, so please don't PM me about that.

Do you have 151+ games played and want to help rid the community of toxic players and gamethrowers? Join the Trial System today: https://www.blankmediagames.com/Trial/#start

Also, check out the Trial System Discord Server: https://discord.gg/K5SnyJS
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