Banned

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Banned

Postby alexg211 » Mon Jul 26, 2021 4:34 pm

Hi company i got banned idk the reason and i cant logged in into my account , is there a mistake or something because i cant log in as i said can you check it pls i am an old player and i love the game cant wait to play again
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Re: Banned

Postby Jerme » Tue Jul 27, 2021 10:29 pm

Greetings,

you will receive a certain message when you login for which reason your account has been banned. Based on the given report your being banned was not a mistake in any way.
You broke the rules by using a racial slur as your chosen name and thus have been punished accordingly.
Disclaimer: I try to abide by the game's softfilter and use the appropriate replacements, when I am using the forums. Those will be set in brackets. Example: [tarnation]
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Re: Banned

Postby TrialBot » Tue Jul 27, 2021 10:30 pm

Here are your reports:
Want your guilty reports without submitting an appeal? Send me a PM!
Want all your reports filed against you? Put "All" in the body of the message.

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Re: Banned

Postby Flavorable » Wed Jul 28, 2021 1:59 am

You evaded the hard filter to use a racist slur in your name. This is not allowed, and evading the hard filter to use slurs, especially in your name, is grounds for an immediate permanent ban that is not eligible for appeal.
No reply to your support ticket after 15 business days? PM me with your ticket number.

You may PM me for clarifications on appeal verdicts, but keep in mind the verdict will not change.

Do you have 151+ games played and want to help rid the community of toxic players and gamethrowers? Join the Trial System today: https://www.blankmediagames.com/Trial/#start

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Re: Banned

Postby alexg211 » Wed Jul 28, 2021 8:29 am

Appealing alexg211 What racist slur i cant understand the only names am using are Aekara and Apoelarast there must be definetely a mistake. What can i do from now on do i have to call to a number so we can talk through phone or something else please answer me and thank you.
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Re: Banned

Postby Flavorable » Wed Jul 28, 2021 9:58 am

You can see the name you used in the report linked by Trialbot.
No reply to your support ticket after 15 business days? PM me with your ticket number.

You may PM me for clarifications on appeal verdicts, but keep in mind the verdict will not change.

Do you have 151+ games played and want to help rid the community of toxic players and gamethrowers? Join the Trial System today: https://www.blankmediagames.com/Trial/#start

Also, check out the Trial System Discord Server: https://discord.gg/K5SnyJS
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Re: Banned

Postby alexg211 » Wed Jul 28, 2021 10:25 am

Now i saw the name yea and i am surprised to be honest i never used that name in the game before and i don't even know who used that name. Now what do i have to do to get my account back this was not my fault and i don't know what to do now, i have my account banned and i cant log in please tell me what to do to get my account back thx.
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Re: Banned

Postby Jerme » Wed Jul 28, 2021 10:57 pm

Well, based on our rules of appealing you can only appeal invalid and non archived reports, since this report does not fall in that scope there is nothing you can do there, I apologize.
I do not know who used the account, but it is held responsible for the actions it performs.
Disclaimer: I try to abide by the game's softfilter and use the appropriate replacements, when I am using the forums. Those will be set in brackets. Example: [tarnation]
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Re: Banned

Postby alexg211 » Thu Jul 29, 2021 9:57 am

Good evening
I really don't know what to say i lost an account for nothing that i have done and now i cannot play the game again. What else can i do to get my account back or play the game again ? Please help me out because i really want to play the game thank you .
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Re: Banned

Postby Flavorable » Thu Jul 29, 2021 10:56 am

You are responsible for your account. And it is definitely was your account using said ingame name.
No reply to your support ticket after 15 business days? PM me with your ticket number.

You may PM me for clarifications on appeal verdicts, but keep in mind the verdict will not change.

Do you have 151+ games played and want to help rid the community of toxic players and gamethrowers? Join the Trial System today: https://www.blankmediagames.com/Trial/#start

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Re: Banned

Postby alexg211 » Thu Jul 29, 2021 11:00 am

Yea as i said it was my account but i never used that name before i dont even know who used that name am not responsible for that and am asking for your help to solve this problem tell me what do i have to do please understand me and thank you .
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Re: Banned

Postby Jerme » Wed Aug 04, 2021 10:55 pm

I do understand your position, but on our point of view we have the following: An account with no sign of a takeover got banned for a valid offense. There isn't much proof of someone else using your account there, as we are not much allowed to only take your word here on appeals, I apologize. I am not sure if there is anything you could do there.
Disclaimer: I try to abide by the game's softfilter and use the appropriate replacements, when I am using the forums. Those will be set in brackets. Example: [tarnation]
Visit my role suggestions and give me feedback: http://www.blankmediagames.com/phpbb/viewtopic.php?f=27&t=28949

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