Can someone clarify this?

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Can someone clarify this?

Postby ProudOfYou » Tue Mar 08, 2022 7:30 pm

I emailed BMG not long ago for support about an unrelated issue, I was reading the automated response when they give you a ticket and this particular one called my attention:

I linked the wrong account to Steam/created a new account through Steam instead of linking.

We don't normally unlink accounts from Steam, and when we do they are banned, so you can cut out the middle man by deleting the account you linked to/created with Steam. If you just fill out the information on this webpage you should get an email that will let you delete your game account, forum account, and PTR account with us, along with any and all other information about your existence on our platform in accordance with the GDPR: https://www.blankmediagames.com/help/re ... letion.php

Once you have done this you can link the appropriate account to Steam.


But I am pretty sure I read in this same forum that one of the moderators said that doing this would be fraud, so is it okay to delete the account and link a different one or not?
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Re: Can someone clarify this?

Postby Jerme » Wed Mar 09, 2022 11:55 pm

Greetings,

unlinking is usually not done (especially not for banned accounts), but there have been rare cases of which this is made happen. That was usually a manual process.
The info about account deletion equals unlinking is not fully correct, as the Steam ID is not freed anymore or the freeing is reduced to not banned accounts.
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Re: Can someone clarify this?

Postby ProudOfYou » Thu Mar 10, 2022 6:26 am

So, relinking is fine as long as the account isn't banned?
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Re: Can someone clarify this?

Postby Flavorable » Thu Mar 10, 2022 7:19 am

As long as the original account is deleted and the original account has not been banned or suspended, it is indeed fine.
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Re: Can someone clarify this?

Postby shapesifter13 » Thu Mar 10, 2022 4:04 pm

If the originally linked account was ever banned or suspended, then the Steam ID would still be stored after deletion, and a new account would not be able to be made with that Steam ID. If your account is in good standing, then you are free to delete the account, and link a new/different account to Steam.
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