Account help!

[nadiariley01]

So I have two different accounts, I’m currently on my secondary one, and my primary account I had purchased from steam back in ‘19. I have no issues logging into the current account I’m on now. However, my other account I’m not able to login to. I’m able to login into that account on the game, just not on the forums page. It keeps telling me the password is incorrect but anytime I change it, it still doesn’t work. I need to login into my forums on my primary account to file an appeal since it was banned awhile back. Help?

[Jerme]

Greetings,

have you changed your account name during the given time? If so, please try to login using the previous name.

[nadiariley01]

No I haven’t changed my username. My primary account has always been “nadiariley41201”

[Jerme]

Then it could be the case that due to the Steamcreation there was no forum account created along with it. I've asked our admin to check up on that.
Please check out this thread - viewtopic.php?f=40&t=68801 - before you post an appeal. Also keep in mind that you may only appeal invalid, non archived reports.

[nadiariley01]

Okay, thank you!

[Jerme]

You should have a forum account now, please reset your password once more in order to have those synced.

[nadiariley41201]

Thank you!!!