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New account invalid

PostPosted: Thu May 14, 2020 7:59 pm
by Keepmesane
I created a new account today and can't log in. I even made another thinking I'd made a mistake or something and can't get into that one either. It's saying the information is invalid, and yet here I am on my new account writing on a forum so obv it's nt invalid. If TOS could come to fix the issue that'd be amazing, I saw 2 other people post this issue and nobody has resolved anything.

Re: New account invalid

PostPosted: Thu May 14, 2020 8:20 pm
by NinetaiIsIX
Me too. I also messaged them about changing my password to my main account about a year and a half ago but they never took action. Sometimes the page becomes unavailable too.

Re: New account invalid

PostPosted: Thu May 14, 2020 8:50 pm
by shelboo
Howdy!

Thank you for bringing this up. It appears that there may be a technical issue going on as others have mentioned similar concerns.

The developers are looking into it. We apologize for the inconvenience!

Re: New account invalid

PostPosted: Fri May 15, 2020 3:09 am
by NonaStrange
I am also experiencing this same issue. I'm on a new account, yet my credentials are considered invalid when attempting to login to the game on my browser.

Re: New account invalid

PostPosted: Sat May 16, 2020 7:43 am
by LevinSnakesRise
This should now be resolved. If it isn't resolved for you, please email the Developers via;
support@blankmediagames.zendesk.com

Thanks!

Re: New account invalid

PostPosted: Sat May 16, 2020 1:43 pm
by Keepmesane
Nah, frick that I thought it was free to play, going through this whole ordeal and now I have to pay to actually play? Nah fam go ahead and delete my account, I'm out. That's pretty scummy.

Re: New account invalid

PostPosted: Sat May 16, 2020 3:36 pm
by Jerme
The game was once f2p, but thats some time ago and there should not be any official info anymore that claim the game is f2p. If you have found official spots hwere its still stated, please let us know.

Re: New account invalid

PostPosted: Mon May 18, 2020 1:39 am
by LevinSnakesRise
Keepmesane wrote:Nah, frick that I thought it was free to play, going through this whole ordeal and now I have to pay to actually play? Nah fam go ahead and delete my account, I'm out. That's pretty scummy.

Apologies about that. You seem to be late to the party. It's not scummy when it's been Pay to Play for a while now.

If you'd like to delete your account, visit the following link and fill out the relevant information;
https://www.blankmediagames.com/help/re ... letion.php

Closing.