[Forum] No longer receiving new reply emails

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[Forum] No longer receiving new reply emails

Postby DJVoxel » Tue Feb 04, 2020 10:53 am

As of January 28th, I have not been receiving new reply emails from topic on the forum that I am subscribed to. I checked to make sure my User Control Panel settings were in order.

Any idea what could be causing this?
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Re: [Forum] No longer receiving new reply emails

Postby woahah » Tue Feb 04, 2020 1:49 pm

youre email provider *may* be blocking the emails. check the spam folder and whitelist.. I dont know what youd whitelist for subscribed threads, a gmod might have to provide that if you dont know
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Re: [Forum] No longer receiving new reply emails

Postby Jerme » Tue Feb 04, 2020 2:12 pm

Its noreply@blankmediagames.com as every automated message of the forum (PMs as well).
If you receive the PM-notification, it might the threads name that causes the filters of your mail provider to work.
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Re: [Forum] No longer receiving new reply emails

Postby DJVoxel » Sun Feb 09, 2020 12:17 pm

The thing is I was recieving the emails up until Jan 28, but now they don't appear at all, whether in my spam, trash, or inbox.

I'll check my settings to make sure but I think it might be a problem on your end.
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Re: [Forum] No longer receiving new reply emails

Postby Jerme » Wed Feb 12, 2020 12:20 am

The latest PM message mail notification I recived was from the 29th.
Disclaimer: I try to abide by the game's softfilter and use the appropriate replacements, when I am using the forums. Those will be set in brackets. Example: [tarnation]
Visit my role suggestions and give me feedback: http://www.blankmediagames.com/phpbb/viewtopic.php?f=27&t=28949

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Re: [Forum] No longer receiving new reply emails

Postby DJVoxel » Mon Feb 17, 2020 3:28 pm

It started working again as of yesterday. Don't know what changed.
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Re: [Forum] No longer receiving new reply emails

Postby Jerme » Mon Feb 17, 2020 10:36 pm

The devs fixed it, there was an issue with the mailserver after migrating the forum to an other server and attempt an update.

I'll move this to fixed now.
Disclaimer: I try to abide by the game's softfilter and use the appropriate replacements, when I am using the forums. Those will be set in brackets. Example: [tarnation]
Visit my role suggestions and give me feedback: http://www.blankmediagames.com/phpbb/viewtopic.php?f=27&t=28949

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