Disconnect before Role Assignment

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Disconnect before Role Assignment

Postby LightForte » Mon May 02, 2022 7:01 pm

I've tried playing on every platform and only Mobile works. I either get an abnormal disconnection error on firefox and chrome or I get booted for no reason on steam. I'm just disappointed. i really like this game but for personal reasons mobile is too difficult for me. I've tried java fixes, clearing caches, password changes, going hardwired, resetting the router, disabling firewalls and anti virus. I scoured forums for answers and couldn't find anything besides people quitting for this reason... Can anyone help?
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Re: Disconnect before Role Assignment

Postby Flavorable » Sun May 08, 2022 4:47 am

Your best bet is to make sure you get your player log (if this happens on Steam) or console log (on browser) immediately after this happened, and sending it to support@blankmediagames.zendesk.com
No reply to your support ticket after 15 business days? PM me with your ticket number.

You may PM me for clarifications on appeal verdicts, but keep in mind the verdict will not change.

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