Disconnecting and then not being able to log in!

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Disconnecting and then not being able to log in!

Postby michexsiciliana » Fri Oct 16, 2020 5:52 am

For the last couple of days the game has been playing up.
Yesterday my games were continuously freezing or logging me out. I had to keep on closing the app and restarting. This kept on happening, until I was no longer able to log in. I was getting an abnormal disconnection message.

Again the same thing is happening! It seems to be happening around the same time also!

It's pretty frustrating and annoying! Especially since all the games I've been playing are ranked! :(


Hope this issues can be looked into and resolved.

Thank you.

M


I managed to get into the game around some time after 2pm GMT. Now (3.42 pm GMT)(https://imgur.com/a/qSEvJV6) its starting to do the same thing. Game just froze. I closed the game and restarted and getting the message about the connection.

It is clearly nothing on my end as many many people are going through the same the situation. Please can you look in to what is going on?

Thanks.
Last edited by michexsiciliana on Fri Oct 16, 2020 9:22 am, edited 2 times in total.
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Re: Disconnecting and then not being able to log in!

Postby Robbytherobot » Fri Oct 16, 2020 6:08 am

Its happening to everyone, some people are saying its ddos attacks.
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Re: Disconnecting and then not being able to log in!

Postby anubis187 » Fri Oct 16, 2020 6:16 am

I picked a lovely time to reinstall this game. Made it halfway through one game that froze completely and haven't been able to log in since, in steam or web client.
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Re: Disconnecting and then not being able to log in!

Postby bregraham8 » Fri Oct 16, 2020 8:41 am

Mine is doing this too! And its right at the end of the game when there is a win in site
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Re: Disconnecting and then not being able to log in!

Postby LevinSnakesRise » Fri Oct 16, 2020 8:41 pm

Hi there.

Yesterday we had server issues with the server host. Today the servers were getting hit with DDoS attacks throughout the day. This shouldn't be an issue any longer.
Please contact BMG with any questions regarding your account issues;
support@blankmediagames.zendesk.com

Thanks.
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