Web Version Friends List Crash

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Web Version Friends List Crash

Postby Enderspearl184 » Sat Sep 12, 2020 3:51 pm

Sometimes, when checking messages from a friend on web version, the game crashes. An alert appears that says:

"An error occurred running the Unity content on this page. See your browser JavaScript console for more info. The error was: Uncaught RuntimeError: memory access out of bounds"

This consistently happens when immediately after logging in, I click an online friend on the friends list. It does not occur if I click an offline friend before clicking the online one. I get the crash when checking friend messages at other times, but it doesn't happen consistently then.
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Re: Web Version Friends List Crash

Postby LevinSnakesRise » Mon Sep 14, 2020 12:10 am

Hi there.

Please clear your browser cache, and this should fix the issue.

If it doesn't, next time it pops-up, please send an email to the Developers and copy-paste the error code in it's entirety;
support@blankmediagames.zendesk.com
Please contact BMG with any questions regarding your account issues;
support@blankmediagames.zendesk.com

Thanks.
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Re: Web Version Friends List Crash

Postby DocExer » Mon Oct 26, 2020 9:19 pm

@Enderspearl184, is this still occurring for you after the latest update? Thanks, and happy hanging!
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