Bug report via purchase

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Bug report via purchase

Postby syntaxus1210 » Tue Feb 18, 2020 5:35 am

Hello.
I have purchased the mobile premium plus coven update bundle for 9.99$
Got the items for web premium plus that's what it says on my receipt. I did not get any of the mobile premium bundle items. Including the pet.
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Re: Bug report via purchase

Postby Jerme » Tue Feb 18, 2020 3:26 pm

Which items did you receive then?
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Re: Bug report via purchase

Postby syntaxus1210 » Tue Feb 18, 2020 4:10 pm

The mechanical spider pet obtainable by getting web premium *which i didnt...* and shouldve gotten the mechanical bird something from mobile premium that i got
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Re: Bug report via purchase

Postby Flavorable » Wed Feb 19, 2020 2:11 am

On what device did you buy the items?
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Re: Bug report via purchase

Postby syntaxus1210 » Wed Feb 19, 2020 7:38 am

on my personal phone *where i play the game most of the times*i even got the receipt from my pay pal purchase
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Re: Bug report via purchase

Postby Jerme » Wed Feb 19, 2020 3:27 pm

Are you sure you bought mobile and not web premium?
So oyu got webby instead of PhoneIX?
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Re: Bug report via purchase

Postby syntaxus1210 » Fri Feb 21, 2020 2:44 am

I'm one trillion % sure that I purchased the phone one since I used the mobile app for town of salem. I clicked on purchasing both mobile and coven at once for 9.99$ then on the receipt it has shown that I got web one and when I got ingame again saw that I got the mobile premium unowned
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Re: Bug report via purchase

Postby Jerme » Sat Feb 22, 2020 3:48 am

When the receipt tels you you bought web premium, its very likely that you bought web premium.
Disclaimer: I try to abide by the game's softfilter and use the appropriate replacements, when I am using the forums. Those will be set in brackets. Example: [tarnation]
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Re: Bug report via purchase

Postby syntaxus1210 » Sat Feb 22, 2020 9:10 am

Well that's the issue I got because I purchased the mobile one and received the web version
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